2 Saxon Court Notifications
A&A Wellbeing officer referral
Abandoned vehicles
About aids and adaptions
About Kingshurst Village Centre
About the project
About us
Accessibility statement
Adapting your home
Advice and support
Advice on your fuel bills
After installation
After we have done the repair
Aids and Adaptions
Annual gas safety check
Annual Report
Annual Report 2019/20
Annual Report 2020/21
Annual Report 2021/22
Annual Report 2022/23
Annual Report 2023/24
Antisocial behaviour (ASB)
Antisocial behaviour enquiry
Antisocial neighbours
Apartments
Applicant information
Apply for housing or a move
Apply for Saxon Court
Are you ready?
Armed Forces
Arrears
Asbestos
Assessment for works
ASSISTED INSTALLATION CUSTOMER DETAILS
Auckland Hall, Smith’s Wood
Audit & Risk Committee
Avoncroft House
Balliol House
Band A
Band B
Band C2
Band C3
Band D
Band E
Band T
Banding – Prioritising applications
Bangor House
Becoming a Building Safety Advocate
Becoming a leaseholder leaflet
Bedford House
Bedroom Entitlement
Bedroom under-occupancy
Before installation
Benefit changes
Benefit changes FAQs
Benefit limits
Benefits
Benefits of working for SCH
Big Conversation – Staff Survey
Bin chutes
Biomass
Biomass FAQ’s
Biomass Meter Fault
Biomass Questionnaire
Birkbeck House
Board
Budget Sheets and Template Letters
Building Safety Act
Building Safety Advocates (BSA)
Building Safety Advocates Feedback (1 stairwell)
Building Safety Advocates Feedback (2 stairwells)
Building Safety Agreements
Building Safety Form
Building Safety Survey
Bulky Waste Collection Service
Buy a home
Buy your home enquiry
Calculator
Can we help?
Carbon monoxide
Care and support
Care Leavers
Case studies
Case studies
Catesby House
CC Email Monitoring Form
CC Monitoring Form
CC OOH Monitoring Form
CC Quality Monitoring Form
CCTV
Central heating
Change of Circumstances
Change of circumstances
Cheshunt House
Chester Court
Citizens Advice Solihull Borough
Claims
Clare House
Cleaning
Close Complaint
Communal areas
Communal areas – Zero Tolerance Policy
Communal decorating
Communal Garden Questionnaire
Communal Gardens
Complaint advocate audit
Complaint Self Assessment Form 2024
Complaints
Complaints and customer feedback guidance
Complaints Annual Report 2024
Complaints newsletter articles
Complaints performance
Complaints Performance
Complaints Reviewers Form
Complaints survey
Compliments
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Contact Centre
Contact Centre Issues
Contact us
Contact Us
Contract Telecare Referral
Cookies
Copyright and Disclaimer
Corporate Social Responsibility
Cost of Living
Cost of Living Support
Credit Union
Customer feedback
Customers
CV template
Cyclical maintenance
Damp and Mould Webinar Registration
Damp, mould and condensation
Darwin House
Data Analyst – Assessment
DATA CHECK- CUSTOMER INFORMATION SAFE AND SOUND
Data Protection
Dates of Future Meetings
Dave Dalrymple TA Review Form
Daylesford Road and Campden Green Consultation
Daylesford Road and Campden Green Consultation
Debt
Decent Homes Standard
Delivery Plan 2024/25
Delivery Plan and Future Strategic Vision
DeMontfort House
Digby House
Digital telephone switchover
Dillington House
Direct Debit
Disability symbol
Disabled Facilities Grant
Disabled Facilities Grants – Major Adaptations
Disrepair
Dissatisfied with our service
Dog fouling
Domestic Abuse
Domestic Abuse Support
Domestic Rubbish and Recycling
Don’t evict, let Solihome assist
Downing House
E-scooters, E-bikes and Mobility Scooters
Electrical fires
Electrical safety
Eligible for help?
Ending your tenancy
Ending your tenancy FAQs
Energy Bill Rebate FAQ’s
Engagement Enablers
Envelope scheme
Environment
Equalities Monitoring Form
Equality and Diversity
Essential repairs
Estate Assistants
Estate inspections
Estates and environment
Estates and environment enquiry
Event Cover
Every Contact Counts
Everyone Matters
Everyone Matters
Everyone Matters – FAQs
Everyone Matters – Test Version
Everyone Matters online form
Executive Leadership Team
Expenditure over £250
Express interest
Express interest in Saxon Court
Facilities
Falls Safety Package
Falls Team HHA
FAQ’s
Feedback form
Financial Difficulties
Financial help
Financial Inclusion
Find a home
Find a home enquiry
Fircroft House
Fire doors
Fire safety
Fire safety
Fire Safety Package
Fly-tipping
Freedom of information
Frequently Asked Questions
Frequently asked questions
Fuel
Full Board
Full Board Meeting Papers
Furniture Recycling Project
Future Strategic Vision 2020-2025
Garage enquiry
Garages
Garden tools
Gas safety
Gas servicing
Getting involved
Give us feedback
Graffiti
Green Homes and Sustainability
Greyfriars House
Halls for Hire
Handyperson Home Support Service
Handyperson Referral
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Here2Help
Here2Help Guide
High rise building safety
High rise living
High rise safety
High rise safety
High rise safety newsletters
High rises
Hoarding
Home Adaptations
Home Contents Insurance
Home fire safety check
Home Hazard Assessment
Home Hazard Assessment Referral
Home Hazard Checks
Home Hazard Checks – Criteria & Equipment
Home Hazard FAQs
Home Hazard Referral
Homeless enquiry
Homelessness
Homelessness
Homelessness Advice
Hospital Discharge
Household Support Grant Request
Housing Ombudsman
Housing Operations Committee
Housing Options
Housing Register
Housing register eligibility
Housing register FAQs
Housing register waiting times
How Biomass works
How does it work?
How much benefit will I lose?
How soon will I be able to move?
How to report ASB
How To Videos
How we spend our money
Human Resources & Remuneration Committee
I am not under-occupying / I do not have spare bedrooms
I am of pension age, will benefit changes affect me?
I can’t afford to stay at home but don’t want to move my children away from their current school. What shall I do?
I can’t afford to stay in my current property but if I move to a private rented property my rent will be higher. What is the sense in that?
I have an attic room that I can’t use as a bedroom
I need an extra room because I have a carer who stays with me overnight
Important information and advice
Improvement works
Improving Neighbourhoods
Improving your home
In the event of a fire
Incentive scheme – prize draw
Inclusive Services Register
Inclusive Services Register Questionnaire
Information Governance
Insurance
Insurance claims portal information
Investing in Existing and New Homes
Job vacancies
Jobs
Keble House
Keele House
Keeping Our Customers Safe
Keeping warm
Keeping your home warm
Keysafe HCP CC
Keysafe referral Contact Centre
Keysafe referral form
Kingsgate House
Kingshurst House
Kingshurst update – 1 December 2020
Kingshurst update – 11 August 2022
Kingshurst update – 12 July 2021
Kingshurst update – 12 March 2021
Kingshurst update – 12 October 2022
Kingshurst update – 13 April 2023
Kingshurst update – 13 September 2024
Kingshurst update – 14 October 2021
Kingshurst update – 15 June 2023
Kingshurst update – 16 August 2024
Kingshurst update – 16 July 2021
Kingshurst update – 16 June 2023
Kingshurst update – 17 September 2021
Kingshurst update – 18 November 2022
Kingshurst update – 19 August 2022
Kingshurst update – 19 August 2022
Kingshurst update – 2 February 2022
Kingshurst update – 21 February 2024
Kingshurst update – 21 September 2021
Kingshurst update – 22 September 2021
Kingshurst Update – 24 February 2023
Kingshurst update – 24 March 2023
Kingshurst update – 25 May 2023
Kingshurst update – 25 October 2023
Kingshurst update – 27 October 2023
Kingshurst update – 29 November 2021
Kingshurst update – 29 October 2021
Kingshurst update – 31 January 2022
Kingshurst update – 31 July 2024
Kingshurst update – 4 November 2022
Kingshurst update – 4 September 2023
Kingshurst update – 6 June 2023
Kingshurst update – 6 October 2021
Kingshurst update – 8 June 2023
Kingshurst update – 8 September 2023
Kingshurst update – 24 February 2022
Kingshurst update – 25 April 2022
Kingshurst update – 28 April 2022
Kingshurst update – 9 March 2022
Kingshurst update- 28 April 2023
Kingshurst updates – 18 December 2023
Kingshurst updates – 19 March 2024
Kingshurst updates – 22 September 2023
Kingshurst updates – 27 September 2023
Kingshurst updates – 30 July 2024
Kingshurst updates – 4 September 2023
Kingshurst Village Centre Regeneration
Landlord Information
Large furniture
Latest News
Latest news and updates
Leaflets
Learning from complaints
Leaseholders
Leaseholders enquiry
Life at Saxon Court
Life at Saxon Court
Lift replacements
Lift safety
Linacre House
Links
Living with Asbestos
Location
Log a complaint
Looking after your boiler
Make a donation
Making changes to your home
Making changes to your home
Manage your new tenancy using My SCH Account
Managing asbestos in your home
Mandatory Occurrence Reporting
Mansfield House
Media enquiries
Medical assessment enquiry
Medical Form
Meet Becki, our Community Engagement Officer
Meet the Board
Members Only
Mental health
Mental Health Support and Advice Referral Form
Mental Illness
Merton House
Minor Adaptation Request – Advisor Form
Mobility needs
Mobility Scooter – Registration Form
Modern Slavery
Module 1: Money Management
Money advice
Money advice enquiry
Money and debt advice
Mortgage repossession
Moving – leaseholders
Mutual Exchange
My SCH Account
MySCH Account Submission
New Build
Newnham House
News
Newsletter
Noise nuisance
OneSCH Demonstration Feedback
Online
Online Aids and Adaptations request
Online antisocial behaviour enquiry
Online buy your home enquiry
Online compliment
Online Direct Debit request
Online find a home enquiry
Online garage enquiry
Online general enquiry
Online homeless case enquiry
Online leaseholder enquiry
Online medical assessment enquiry
Online Medical Questionnaire
Online noise nuisance enquiry
Online rent account enquiry
Online repair enquiry
Online tenancy enquiry
Online Wellbeing Enquiry – Existing Customer
Oriel House
OT safe and sound referral
Other housing options
Our Accounts
Our aids and adaptation services
Our offices
Our plans
Our Responsibilities
Our responsibilities and your responsibilities
OUTRIGHT PURCHASE- CUSTOMER INFORMATION
Oxygen
Parking
Parking
Pay your rent
Payments
Pembroke House
Performance
Pet nuisance
Photo library
Physical Difficulties
Policies and Procedures
Prepare for your new tenancy
Prison Leavers
Private landlords
Private Renting
Private Sector Leasing (PSL)
Procurement
Property refusals
Property Values
Q&A test
Quarterly Customer Satisfaction
Re-roofing (flat and pitched)
Redwood House
Registered head office
Rent account enquiry
Rent and payments
Rent free weeks
Repairs
Repairs and maintenance
Repairs and maintenance enquiry
Repairs you pay for
Repaying Right to Buy discount
Report a repair
Report damp and mould concerns
Report estate issues
Report Fly Tipping
Report noise nuisance
Reporting Damp and Mould – Professionals
Reporting Damp and Mould SCH Professionals
Reporting off-road bikes
Repoting Damp and Mould Staff Entry
Resident Engagement
Responsible Persons
Reviewing your case (The ASB Case Review)
Reviews of housing application
Richmond House
Right to Acquire
Right to Buy
Rough Sleepers
Rubbish and recycling enquiry
Safe & Sound Lite Plan
Safe & Sound Plan
Safe and Sound
Safe and Sound Contact Centre Referral
Safe and Sound Referral
Safeguarding
Safety in your home
Safety information about your high rise building
Satellite dishes and television
Saxon Court
SCH ASB Handling
SCH Big Conversation Employee Entry
SCH Big Conversation Staff Entry
SCH Community Safety Meeting Details
SCH Safeguarding Meeting Details
SCH The Big Conversation
SCH Training Feedback Form
SCH Update Your Contact Details
SCH Wellbeing
SCH Wellbeing Calendar
SCH_Big_Conversation_Employee_Entry
SCH_Capture_Contact_Details
SCHAPE Panel – Reviews and Reports
SCHAPE Residents’ Panel
Search
Seasonal Star Nomination
Self install -Customer information
Self-referral form
Selling your Shared Ownership Property
Selwyn House
Service charges
Service Standards
Shared ownership
Shortlisting
Sign up
Sign up to stay connected
Site A-Z
Sitemap
Small household items
Smart meters
Smoke alarms
Social Charitable form
Social Housing
Social media
Solihome
Solihome
Solihull Village, extra care scheme
Somerville House
Spandrel panels
Spandrel Panels FAQs
Sprinkler and Spandrel Panels Feedback
Sprinkler installation FAQs
Sprinkler installation photos
Sprinkler installation process
Sprinkler installation video
Sprinklers
Squatters and subletting
Staying safe during repairs and maintenance
Staying well
Step 1 – How your income is paid to you
Step 2 – Find out how much you owe
Step 3: How much you owe
Step 4 – What debts should you pay first?
Step 5 – Work out your budget
Step 6 – Work out what to pay to non-priority creditors
Step 7 Making offers to non-priority creditors
Summary video
Support services enquiry
Support to Success
Supporting Those in Need
Supporting witnesses
TA Review Survey
Tarmac programme
Team of the Year Nomination
Telecare gadgets
Temporary accommodation
Tenancies
Tenant Conference 2022
Tenant Satisfaction Measures 2023/24
The Duty to Refer
The Prince’s Trust
The SCH Big Conversation
The SCH Big Conversation
The SCH Big Conversation – Staff Survey
Things to consider when you move home
Things to do
Topping up your Biomass meter
Transfer information
Trevelyan House
Under Occupation and Overcrowding
Universal Credit
Upcoming Events
Useful links
Useful links
Useful links
Useful Telephone Numbers
Video from a Safe and Sound customer
VIP Complaints Form
VIP Roundup 2023
VIP Roundup 2024
VIP Survey – Engagement Framework Review
Virtual Improvement Panel (VIP)
Visiting your home to carry out a repair
Wadham House
Warm places to go and things to do
Warwick Court
Water hygiene
Wedgewood House
Welcome to Solihull Community Housing
Wellbeing Prospect
Wellbeing services enquiry
Westham House
Whar Hall, Solihull
What are Claims Management Companies?
What do I need to do?
What happens at the end of the probationary tenancy period?
What is a Disabled Facilities Grant?
What is a tenancy review?
What is antisocial behaviour?
What is asbestos?
What is disrepair?
What is homelessness?
What is the application process?
What SCH will expect from you
What to do if you smell gas
What to expect when you report ASB
What we will do
What you can expect
What you can expect from our service
When we have to consult
When we will do your repair
Where to get help
Who can apply for a Disabled Facilities Grant?
Who We Are
Why are we launching Everyone Matters?
Will Bryant TA Review Form
Window replacements
Window safety
Wingfield House
Woodbrooke House
Work With Us
XL Bully guidance
You are the heart of SCH!
Your Biomass meter
Your home
Your tenancy
Your tenancy enquiry