Logging a complaint
If you are dissatisfied with a service and wish to make a complaint, you can do so by calling us on 0121 717 1515 or filling in our online complaints form.
Housing Ombudsman
If you are dissatisfied with the way in which you feel your complaint is being handled, you have the right to seek advice from the Housing Ombudsman, their details are:
PO Box 152
Liverpool
L33 7WQ
Call us on 0300 111 3000
