Here are some frequently asked questions about our Home Hazard Assessments.


Who can have a Home Hazard Assessment (HHA) and what is the cost?

A Home Hazard Assessment is available for anybody age 18 and over who may be at risk of slips, trips and falls, and is a Solihull resident who has a Solihull GP. There is no charge for any equipment provided as a result of a HHA. All of our staff are Trusted Assessor’s – this means that they are trained to provide low level aids and adaptations, however they are NOT Occupational Therapy staff, and therefore can’t assess or recommend larger adaptations, such as bath lifts or wet rooms.


What equipment can be provided on a HHA?

You can view a list of equipment and adaptations on our Home Hazard Checks – Criteria & Equipment page.


What happens on a HHA and how long does the appointment take?

We will visit you at home and ask you to carry out daily activities such as getting out of bed, getting up from a chair or making yourself a drink so that we can look for any risks or potential trip hazards and suggest equipment to help you stay independent at home.  The visit takes about an hour.  We can also provide information on other types of local support.


We need the equipment for someone to be discharged from hospital, can you do the assessment without them being present at home?

Unfortunately, we need the person to be present at the time of the appointment for us to assess suitability of equipment and to measure to make sure all equipment provided is to the correct size. If the equipment is needed for a discharge then please speak to the hospital discharging them for further information on how to get these pieces.


How soon after my HHA appointment do I receive my equipment?

Equipment is usually delivered within 1-2 weeks of HHA appointment. If grab rails/banister rails have been asked for, you will be contacted for an appointment with one of our Trusted Assessor technicians. They will come and fit the rails usually within 1-2 weeks after the first appointment.


I think I need a stairlift /wetroom /ramp, where can I find out more information about this and what the process will be?

Please call One Front door on 0121 704 8007 and ask for an Occupational Therapy Assessment or visit the Solihull Council website.