Mutual Exchange

As a tenant of Solihull Council you may have the right to exchange your home as long as you have our written permission.

We will not refuse permission unless we have a good reason.

You can advertise your property and find other tenants looking to swap on the self-help website Homeswapper which has replaced Swap and Move.

If you have a HomeSwapper account, you can access an application by the dashboard. If you are not on HomeSwapper, you can create your own account, or we can send you a link.

HomeSwapper now has a SwapTracker module which allows us to manage your mutual exchange application. Please read the user guide (pdf 3 mB) for more information to help understand the process and the SwapTracker system.

With SwapTracker, you can complete an application and see the status of your application online as well as any requests from us for more information.

Fair Processing Notice

As a SCH tenant, the information you give to HomeSwapper will be shared with SCH.

For more information about this please read HomeSwapper’s privacy statement.

With this information, we may:

  • – Help tenants with finding suitable properties they are eligible for
  • – Look into the data we have which may help us find tenants’ a suitable property
  • – Share it with organisations who have role to play in the mutual exchange process and who may be external to the Council
  • – E-mail our tenants with suggested swaps, information about how to get the most out of advertising their property and send reminders to log into their account

Your information may also be shared with council services and partner organisations to make sure our records are kept accurate and to help us identify services or benefits you may be entitled to or interested in. We may also need to share your information for the prevention and detection of fraud and/or other crimes as the law requires.

For further information about how we use your information please read our privacy notice.