Skip to main content
Solihull Community Housing logo
  • Find a home
    • Find a home
    • Housing Register
    • Homelessness
    • Mutual exchange
    • Saxon Court
    • Other housing options
  • Your home
    • Your home
    • Your tenancy
    • Rent and payments
    • Repairs and maintenance
    • Safety in your home
    • High rises
      • Safety information about your high rise building
      • Building Safety Agreements
    • Leaseholders
    • Getting involved
    • Buy a home
    • Estates and environment
    • Home Contents Insurance
    • Leaflets
  • Advice and support
    • Advice and support
    • XL Bully guidance
    • Cost of Living
    • Money advice
    • Antisocial behaviour (ASB)
    • Safeguarding
    • Wellbeing
      • Aids and adaptions
    • Inclusive Services Register
    • Squatters and subletting
  • About us
    • About us
    • Work with us
    • Service Standards
    • Policies and procedures
    • Our responsibilities
      • Responsible Persons
    • News
      • Latest news
      • Newsletter
      • Upcoming Events
    • Board
    • Delivery Plan & Future Strategic Vision
    • Executive Leadership Team
    • Information Governance
    • How we spend our money
    • Performance
  • Contact us
    • How can we help?
    • Complaints
    • Compliments
    • Social media
    • Inclusive Services Register
    • Contact centre
    • Media enquiries
    • Our offices
    • Halls for hire
  • My SCH Account
  • My Account
  • Find a home
    • Find a home
    • Housing Register
    • Homelessness
    • Mutual exchange
    • Saxon Court
    • Other housing options
  • Your home
    • Your home
    • Your tenancy
    • Rent and payments
    • Repairs and maintenance
    • Safety in your home
    • High rises
      • Safety information about your high rise building
      • Building Safety Agreements
    • Leaseholders
    • Getting involved
    • Buy a home
    • Estates and environment
    • Home Contents Insurance
    • Leaflets
  • Advice and support
    • Advice and support
    • XL Bully guidance
    • Cost of Living
    • Money advice
    • Antisocial behaviour (ASB)
    • Safeguarding
    • Wellbeing
      • Aids and adaptions
    • Inclusive Services Register
    • Squatters and subletting
  • About us
    • About us
    • Work with us
    • Service Standards
    • Policies and procedures
    • Our responsibilities
      • Responsible Persons
    • News
      • Latest news
      • Newsletter
      • Upcoming Events
    • Board
    • Delivery Plan & Future Strategic Vision
    • Executive Leadership Team
    • Information Governance
    • How we spend our money
    • Performance
  • Contact us
    • How can we help?
    • Complaints
    • Compliments
    • Social media
    • Inclusive Services Register
    • Contact centre
    • Media enquiries
    • Our offices
    • Halls for hire
  • My SCH Account
  • My Account

You are here: Home Sitemap

Sitemap

  • Home
  • About us
    • Board
      • Meet the Board
      • Meetings, Agendas and Minutes
      • Dates of Future Meetings
      • Members Only
        • Board Membership
        • Full Board
        • Audit & Risk Committee
        • Housing Operations Committee
        • Human Resources & Remuneration Committee
        • Risk register
        • Board Away Days
    • Our Vision
    • Executive Management Team
    • Our Responsibilities
      • Equality and Diversity
      • Safeguarding
      • Corporate Social Responsibility
    • Policies and Procedures
    • Information Governance
      • Cookies
      • Data Protection
      • Freedom of information
    • How we Spend our Money
      • Our Accounts
      • Property Values
      • Expenditure over £250
    • Performance and Feedback
      • Performance
      • Scrutiny
    • New Build
      • Saxon Court scheme
    • News and Events
      • Forthcoming Events
      • Latest News
    • Other Services
      • SCH Wellbeing
        • Who We Are
        • Safe & Sound Plan
        • Safe & Sound Lite Plan
        • Fire Safety Package
        • Falls Safety Package
        • Handyperson Home Support Service
        • Home Hazard Checks
        • Apply for Saxon Court
      • Halls for Hire
    • Saxon Court
      • The location
      • The apartments
      • The facilities
      • The care
      • Show flat
    • Contact Us
  • Customers
    • How To Videos
    • Publications
      • Leaflets
      • Newsletter
      • Useful links
    • Getting involved
      • Engaging with us
      • Hot topics
      • Block Champions
      • Residents’ groups
      • Street Champions
      • When we have to consult
      • Free training
    • Rent and payments
      • Pay the rent
      • Benefit changes
        • Calculator
        • Universal Credit
        • Bedroom under-occupancy
        • Benefit limits
        • Benefit changes FAQs
          • I can’t afford to stay at home but don’t want to move my children away from their current school. What shall I do?
          • I can’t afford to stay in my current property but if I move to a private rented property my rent will be higher. What is the sense in that?
          • I am not under-occupying / I do not have spare bedrooms
          • I am of pension age, will benefit changes affect me?
          • I have an attic room that I can’t use as a bedroom
          • I moved into my home 12 months ago and now I’m being told I’m under-occupying. Why did you offer me a property when I would be under-occupying?
          • I need an extra room because I have a carer who stays with me overnight
          • If I move, can you pay my moving costs?
      • Arrears
      • Council tax
      • Incentive scheme – prize draw
      • Direct Debit
    • Estates and environment
      • Animal nuisance
      • Graffiti
      • Abandoned vehicles
      • Parking
      • Cleaning
      • Dumped rubbish and fly-tipping
      • Report estate issues
      • Estate inspections
      • Household and garden waste
      • CCTV
      • Recycling
      • Garages
      • Squatters and subletting
    • Online services
    • Support services
      • Domestic abuse
      • Support for vulnerable people
      • Support to Success
      • Moving – leaseholders
    • Money advice
      • Benefits
      • Fuel
      • Credit Union
      • Financial Inclusion
      • Templates Forms & Downloads
      • Links
      • Mortgage repossession
      • Useful Telephone Numbers
      • Debt
        • Step 7 Making offers to non-priority creditors
        • Frequently Asked Questions
        • Step 1 – How your income is paid to you
        • Step 2 – Find out how much you owe
        • Step 3 – Can you increase your income?
        • Step 4 – What debts should you pay first?
        • Step 5 – Work out your budget
        • Step 6 – Work out what to pay to non-priority creditors
    • Homelessness
      • Homelessness
        • What is homelessness?
        • Can we help?
        • Eligible for help?
        • What you can expect
        • Temporary accommodation
        • Where to get help
      • Rough Sleepers
      • The Duty to Refer
      • Armed Forces
      • Domestic Abuse
      • Care Leavers
      • Prison Leavers
      • Hospital Discharge
      • Mental Illness
      • Physical Difficulties
      • Private Renting
      • Financial Difficulties
      • Available Housing
    • Find a home
      • Other housing options
      • Apply for housing or a move
      • Mutual Exchange
    • Your home
      • Prepare for your new tenancy
      • Tenancies
      • Ending your tenancy
      • Insurance – home contents
      • Change of circumstances
      • Moving home and your benefits
      • Smart Meters
    • Buy a home
      • Right to Buy
      • Right to Acquire
      • Shared ownership
    • Repairs and maintenance
      • Report a repair
      • Decorating allowances
      • Asbestos
        • Asbestos: contact us
        • Download your asbestos report
        • Finding your property reference number
      • Gas servicing
        • Carbon monoxide
      • Making changes to your home
      • Help guides
    • Antisocial behaviour
      • Supporting witnesses
      • Reviewing your case
      • Respect Charter for Housing
      • What do I do if I have an antisocial neighbour?
      • How do I report ASB?
      • Noise
      • What we will do
      • Action we can take
    • Improving your home
      • Communal decorating
      • Electrical testing and improvements
      • Envelope scheme
      • Lift replacements
      • Re-roofing (flat and pitched)
      • Tarmac programme
      • Window replacements
      • Cyclical maintenance
    • Health and Safety
      • Fire safety
      • Fire risk assessment
    • Leaseholders
      • Service charges
      • Payments
      • Making changes to your home – leaseholders
      • Repairs
      • Gas servicing – leaseholders
      • Insurance – buildings
      • Improvement works
        • Envelope scheme – leaseholders
  • Work with us
    • Procurement
    • Private landlords
      • Solihome
      • Private Sector Leasing (PSL)
    • Insurance claims portal information
  • Jobs
    • Job vacancies
    • Disability symbol
Solihull Community Housing logo

Contact Us

  • 0121 717 1515
  • Contact us online
  • Other ways to contact us

Social media

  • Facebook
  • Twitter
  • Instagram
  • Linkedin
  • YouTube

Quick Links

  • Contact Us
  • Accessibility
  • Copyright and Disclaimer
  • Cookies
  • Sitemap
  • Languages

Accreditations


  • © 2025 Solihull Community Housing
  • Site by KeyApps
Back to top
Cookies on the Solihull Community Housing website.

We use cookies to monitor the pages people visit and to make improvements to our website. If you continue to use the site, we'll assume you are happy to receive all cookies. Cookie Policy Continue
Privacy & Cookies Policy
Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
SAVE & ACCEPT