Do you know how to top up your Biomass meter?
The heating system is prepayment. So, rather than getting a bill, you put credit on your meter to pay for the heating and hot water that you use.
How do I top up the credit on my meter?
You can put credit on the meter by:
- – Going into a local PayPoint – you will need to take your ID card with you
- – Calling energy billing on 01623 541401
- – Visiting the website energybilling.co.uk and entering your username and password and following the instructions for adding credit to your meter
- – Setting up a standing order by calling 01623 675300
Once you have paid your credit it will be topped up on your meter automatically within two hours.
How do I use the emergency credit?
If you need to use the emergency credit on your meter, please view our guide. (pdf 310 kB)
