Solihull Community Housing
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  • About us
    • Board
    • Executive Leadership Team
    • News and Events
    • Our Responsibilities
    • Service Standards
    • Delivery Plan & Future Strategic Vision
    • More
      • Policies and Procedures
      • Information Governance
      • How we spend our money
      • Performance
      • New Build
      • Other Services
      • Coronavirus (COVID-19)
  • Customers
    • Find a home
    • Your home
    • Rent and payments
    • Money advice
    • Repairs and maintenance
    • Homelessness
    • More
      • Antisocial behaviour
      • Estates and environment
      • Buy a home
      • Safety in your home
      • Leaseholders
      • Getting involved
      • Publications
      • Complaints and compliments
  • Work With Us
    • Jobs
      • Job vacancies
      • Disability symbol
    • Procurement
    • Private landlords
    • Insurance claims portal information
  • Contact Us
  • My Account
  • My SCH Account

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Cookies

‘Cookies’ are pieces of information that a website transfers to the cookie file on a computer’s hard disk. ‘Cookies’ help users to navigate around websites and (where appropriate) they help us to tailor the content.

Without ‘Cookies’ enabled we cannot monitor how people are using or trying to use our site. Our website ‘Cookies’ do not collect personally identifiable information and no information is passed to third parties.

Cookies allow us to track how visitors reach our site and the path they take through it. For example, we use Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how users use the site. Find our more about how these cookies are used on the Google Privacy site.

Types of cookies

There are two types of cookies used on this site, session cookies and persistent cookies.

Session cookies are set for a small amount of time, usually while your browser is open, and get deleted when you close your browser.

Persistent cookies are stored on your computer for a longer period of time and can store things like login details, website preferences and information about what you where looking at.

Translation tool

We use a tool on our website called Google translate which translates our pages into other languages. Google translate uses the Google analytics tracking cookies – the same as on the SCH site.

Audio tool

The audio function on our site is provided by a website called Speak IT. They also use Google analytics tracking cookies. In addition they use a one session cookie to make the site function correctly.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Instructions for blocking cookies using browser settings:

Internet Explorer 9

Internet Explorer 7 and 8

Firefox

Safari

Chrome

Opera

For other browsers and operating systems, consult your relevant help file.

We don’t set any advertising tracking cookies as we don’t advertise for commercial purposes on our site.

For more information on cookies please see the sites listed below.

Aboutcookies.org

HTTP cookie on wikipeida

BBC webwise website

For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.

This privacy policy only covers the SCH website. Links within this site to external websites are not covered by this policy.

Solihull Community Housing

Contact Us

  • 0121 717 1515
  • Text: 07781 474 722
  • info@solihullcommunityhousing.org.uk
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