Engaging with you, our residents, is at the heart of everything we do.
We want to make sure we are providing you with as many opportunities as possible to share your thoughts and make your voice heard.
We are committed to making sure you can get involved and help us make important decisions about the services you receive. We want to make sure no decision about you, is made without you.
We have developed new ways for you to engage with us. These include more digital platforms where you can share your feedback from the comfort of your own home!
Take a look at the pages below to find out how you can get involved.
- So, What’s Engagement (pdf 464 kB)
- SCHAPE Residents Panel (pdf 478 kB)
- Virtual Improvement Panel (VIP) (pdf 527 kB)
- Creating Homes (pdf 553 kB)
- More than Bricks and Mortar (pdf 473 kB)
- Strengthening Communities (pdf 442 kB)
- Excellent Customer Service (pdf 422 kB)
- Engagement Framework (pdf 337 kB)
Tenant Conference 2022
Find out more about our Tenant Conference and the feedback we received from… Read more
SCHAPE Residents’ Panel
SCHAPE is short for Solihull Community Housing Achieving Performance Excellence. Joining this panel… Read more
Virtual Improvement Panel (VIP)
The Virtual Improvement Panel (VIP) offers you the opportunity to be involved with… Read more
More than Bricks and Mortar
More than Bricks and Mortar is about the tenancy services we provide such… Read more
Strengthening Communities is all about the community you live in. If you are… Read more
Excellent Customer Service
Excellent Customer Service is making sure residents get the best experience from SCH. … Read more