We hope your customer experience here will be a positive one.

We welcome feedback on these pages, particularly where you feel more information about a service would be useful and on anything you feel is missing. In addition, we want you to report issues that need our attention, and the tab called Report an Issue has a link to an online form for you to do this.

The most effective way of maintaining your local environment is through a partnership of services and resident behaviours, and these pages seek to set out what and how services can be accessed and in return some of the things you can do to support this.

We are committed to playing our part in creating a clean, tidy, and safe environment for everyone living in homes managed by SCH.