What to do if you smell gas

If you smell gas or are concerned that you may have a gas leak, call National Grid on the free phone number 0800 111 999 at any time, day or night, every day of the year.

The following steps will help to keep you and your home safe:

  • Do turn off the gas at the meter, if you can
  • Do open doors and windows to ventilate your home
  • Do go outside if the smell is inside the property
  • Don’t use naked flames or electrical switches.

Call us on 0121 717 1515 and we will send an engineer out immediately.

For more gas safety information, take a look at the following pages: