Everyone Matters – Shaping our services to meet your needs

We would like to better understand who lives in the homes we manage, what particular needs you might have and use this to improve our services.

We are committed to providing you and those you live with a more accessible, personalised and inclusive service that is tailored specifically to you.

But we can’t do this without your help. We are asking all residents to update their details through an online form to ensure we have an up-to date understanding of you and your household.

Some of the information we are collecting is new, especially for those who live with you. So, even if you think nothing has changed for you or your household, please complete the form.

Every resident who provides these details will be entered into a prize draw with a chance of winning up to £200 in High Street vouchers.