Repairs update We are continuing to work through the repairs that were placed on hold or delayed during the national lockdowns and Covid-19 restrictions. If you are reporting repairs, we are sorry that you may be waiting longer than usual to have them completed. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. Thank you for your continued patience.
Select a topic below which relates to your enquiry.
- More information on our repairs service
- Raise a repair – Visit your My SCH Account. You can also report a repair by filling in an online form. If your repair is considered an emergency, please call our Contact Centre on 0121 717 1515.
- Enquiring about a repair that has already been raised
Unfortunately, Gas and Electric jobs cannot currently be raised through your My SCH Account. We are working on this and apologise for any inconvenience this may cause.