If you’re worried about paying your energy bills or keeping your home warm, help is available.
Energy prices and support schemes can change over time, but there are steps you can take now to manage your fuel costs and get advice.
Contact your energy supplier as soon as possible if you are struggling to pay. They may be able to:
Set up an affordable repayment plan
Offer support if you are in fuel debt
Add you to their Priority Services Register if you are eligible
Get free energy advice from Act On Energy, the local energy advice service for Solihull. They can help with:
Reducing energy bills
Fuel debt and payment difficulties
Boiler repairs or replacements
Energy-efficiency improvements
0800 988 2881 (Monday–Friday, 9am–5pm) / advice@actonenergy.org.uk
Cost of living support in Solihull
Support with energy costs, money worries and other essentials is available through Solihull Council’s Here2Help service. This includes the latest information on:
Help with fuel and energy costs
Household Support Fund and other local help
Money, food and essential living support
Visit Here2Help – cost of living support: https://www.solihull.gov.uk/here2help/here2help-cost-living
Stay safe from scams
Be cautious of unexpected calls, messages or emails about energy support. Legitimate organisations will not ask for your bank details unexpectedly. If you are unsure, seek advice before responding.