We know that the rise in energy costs has left many people worried, but there is help available.
Contact your supplier if you’re struggling to pay your bill or you are in debt. The earlier you contact them, the better. They can help with payment plans.
Price Cap explained.
From 1 October, the Energy Price Guarantee is helping householders with their rising energy costs. It means that a ‘typical’ bill will be around £2,500 a year. But this is not a maximum bill! The £2,500 is based on a typical household usage – so the more energy you use… the more you pay.
Energy Bills Support Scheme.
The £400 reduction on domestic electricity bills will be paid in 6 monthly instalments by your electricity supplier. It does NOT need to be paid back.
Your supplier will be able to let you know how they are paying the instalments; it may be a reduction in your Direct Debit or a credit to your account – or discount vouchers issued via text, email or post for those with pre-payment meters to be redeemed in the usual way.
Be very careful to avoid scams as no household will be asked for bank details at any point.
Act On Energy is working with Solihull Council to provide help to households with:
• Fuel bills, prepayment meters and debt
• Fuel supplies including boiler repairs and replacements, fuel meter top-ups, oil supplies
• Home improvements such as insulation, windows and doors for home-owners up to a value of £10,000, as well as support for private rented sector tenants via a grant to landlords.
For advice and support please ring the free Act On Energy advice line via 0800 988 2881, 9am – 5pm Monday to Friday, or by emailing advice@actonenergy.org.uk.
