It is important that all SCH customers are aware of the potential dangers posed by lithium-ion batteries commonly found in e-bikes and e-scooters. While e-bikes and e-scooters have become more popular, fire services across the UK have reported that a high number of domestic fires have been started by their lithium-ion batteries. Lithium-ion batteries can fail catastrophically and very quickly produce a toxic vapour cloud which looks like smoke, and explode, causing fire. Because the failure is so violent, nearby combustible items may be set alight, leading to the fire spreading quickly. While this is of concern to any resident, it is of particular concern for those living in high rise and low rise accommodation. It is therefore essential that if you have such a device, you do not put yourself, or others living near you, at risk. If you do own an e-scooter please be aware that it is illegal to use them on public land or roads – with the exception of towns and cities covered by a Government-run trial of the vehicles. Solihull is not currently one of these. If you do own an e-scooter or e-bike there are a number of things you can do to reduce the risk of a fire.
  • Only purchase e-bikes or e-scooters from reputable manufacturers. These will then meet the stringent safety regulations
  • It is equally important that batteries and chargers are also only purchased from a reputable seller
  • Never buy a DIY converter kit – these are lithium-ion battery packs designed to convert a standard bike to an e-bike. These generally do not meet UK safety regulations
  • Never charge an e-scooter or e-bike overnight when you are asleep
  • Never charge an e-scooter or e-bike when you are away from your home
  • Always unplug your charger once it is fully charged
  • Never block your ‘escape route’ with an e-bike or e-scooter
  • Never tamper with the battery and always follow legitimate manufacturer’s instructions
  • Never cover your charger as this could lead to overheating
  • Do not overload sockets
  • Do not attempt to extinguish a fire started by a lithium-ion battery. Turn away, close any doors, raise the alarm. Get out, stay out, call 999.
 
Mobility Scooters
Mobility scooter users should also take care when charging their machine as many of these guidelines are also relevant to them. Mobility scooters can only be charged safely inside your home. If you live in a low rise or high rise, mobility scooters must not be left unattended outside properties. High rise residents are not permitted to charge or store mobility scooters in the drying areas. It is essential for us to know which residents, currently living in one of our high rises, has a mobility scooter so we can look to support, and where necessary, help make other arrangements. If you have a mobility scooter, please complete our online registration form or call us on 0121 717 1515.