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Customers

We aim to offer our customers value for money, good-quality, customer-focused services.

We provide a range of services including housing and homelessness advice, tenancy and estate management, repairs and services for older and vulnerable people on behalf of Solihull Council.

We aim to offer our customers value for money, good-quality, customer-focused services.

Useful links

Complaints and compliments

We are committed to providing the best service we can to our customers…. Read more

Leaseholders

We have around 1,200 leaseholders across Solihull. Leaseholders are customers who have bought their… Read more

Antisocial behaviour

We are committed to tackling antisocial behaviour (ASB) swiftly, firmly and fairly. As… Read more

Getting involved

Getting involved Engaging with you, our residents, is at the heart of everything… Read more

Squatters and subletting

  If you suspect a neighbouring property is being occupied by squatters or… Read more

Publications

  Throughout this site there are links to our publications which are in… Read more

Estates and environment

Estates and environment Our estate management team aims to provide a high-quality service… Read more

Rent and payments

Rent and payments Pay your rent online by clicking here. Your rent is due… Read more

Homelessness

We provide a homeless service on behalf of the Council. If you are… Read more

Your home

  Everything you need to know on enjoying your home.   Related Documents… Read more

Money advice

The Money Advice Team are here to help our tenants and leaseholders manage… Read more

Find a home

Find a home Useful links Solihull Council Solihull Home Options Shelter Related documents… Read more

Repairs and maintenance

  We aim to give a high quality customer-focused repairs and maintenance service… Read more

Buy a home

You can find information on buying a home below.    

Support services

There are times you may need to call on the services we provide…. Read more

How To Videos

How to stay safe during repairs to reduce the risk of Coronavirus https://youtu.be/ZmJc1bH240E… Read more