Cookies on the Solihull Community Housing website.
We use cookies to monitor the pages people visit and to make improvements to our website. If you continue to use the site, we'll assume you are happy to receive all cookies.

Continue       Privacy policy

More Info

Emergency repairs

Emergency repairs

If your repair is not an emergency, go to the section about reporting a repair.

If you have an emergency outside of office hours please ring 0121 717 1515 and your call will automatically be transferred to our out-of-hours service.

Our out-of-hours service will only respond to emergencies.

What is an emergency?

An emergency is an unexpected event that demands immediate action. We define it as a situation which, if not dealt with before the start of the next period of working hours, would:

  • put people in danger
  • make a property unsafe or insecure
  • cause damage to the property or make existing damage worse
  • create unreasonable risk, suffering or difficulty.