Our wellbeing service offers life saving pendant alarms from as little as £5.58 per week!
- Offering a 24/7 monitoring service in the UK
- Fast connection via a digital unit- no phone line needed
- Different installation options available dependent on your needs
For a free information pack please click here – Wellbeing Prospect
Our Plans:
Safe and Sound Lite + pendant – £5.58 a week
- Plug in anywhere – no phone line needed
- Fast digital connection
- 24/7 monitoring of alarms
- Unlimited alarm calls
- Lifetime Warranty
- Waterproof pendant
- Wear it the way you want it – neck or wrist
- Personalised plan tailored to your needs
- Nominated friends or family to be responders
- Additional gadgets available such as falls detectors for an extra £1.25 per week
Set up cost: £55.52
Assisted installation available for additional: £55.52
Weekly Plan: £5.58
Safe and Sound Plan + pendant – £8.47 a week
- Plug in anywhere – no phone line needed
- Fast digital connection
- 24/7 monitoring of alarms
- Unlimited alarm calls
- Lifetime Warranty
- Waterproof pendant
- Wear it the way you want it – neck or wrist
- Personalised plan tailored to your needs
- Nominated friends or family to be responders
- Additional gadgets available such as falls detectors for an extra £1.25 per week
- 24/7 responder service for a no reply- responding with 45 minutes
- Optional welfare call from a Wellbeing Officer
- Signpost you to other services to promote your health and wellbeing
- Share details of groups and activities in your local area
- Conduct an assessment on your home for aids and adaptions during an activation
Set up cost: £55.52
Assisted installation available for additional: £55.52
Weekly Plan: £8.47
Our Installation Options:
Self-installation option -available for any plan (Lite or Safe and Sound) but pendant only
- Read the terms and conditions of the service here – Service Agreement
- Order your alarm by competing the details on this link – Self install instructions for customer
- You will then receive a call from a trained member of staff within 48 hours to take the installation payment and arrange delivery
- Your equipment will be set up and personalised case created before delivery
- Connect your alarm following the instructions provided please see them here – Self install instructions for customer
- Test your alarm by pressing your pendant
- Your set up and ready to go
£55.52 one off payment
Assisted installation Option – all equipment
- Order your alarm by submitting a referral form here: Assisted installation referral, or calling 0121 717 1515
- You will then receive a call from a trained member of staff who will talk you through all the option available to you and arrange a face to face appointment at your home
- The equipment will be set up before we attend your home
- A trained Wellbeing officer will attend your home and talk you through the service, Terms and conditions, FAQ’s and answer any questions that you have
- The Wellbeing officer will then install your equipment and conduct all test calls including range tests in your garden if necessary
- A tailored plan will then be discussed gathering all relevant information such as responder details, medical information, GP details, NOK etc and all paperwork signed
- A free Home Hazard Assessment could also be conducted at this appointment to establish if there are any aids and adaptations needed within the home
£111.04 one off payment
For more information call us on 0121 717 1515
How it all works
Step 1 –Wear your pendant
Your pendant can be worn either round your neck or wrist.
Step 2 – Press your pendant
If you need to summon help due to having a fall or feeling unwell then all you need to do is press your pendant.
Step 3 – A friendly voice
You will be connected via your unit speaker to a trained operator at our monitoring centre Careium who will assess the situation to decide what support or help is needed.
Step 4 – What action is taken
The operator will act on your activation by either calling your nominated responders, calling an ambulance, and letting your next of kin know or providing advice needed. if you cannot hear the operator or the operator cannot hear you please do not worry. This will be treated a s a ‘no reply’ and the escalation process of calling your nominated responders to attend your home will commence.