Cyclical maintenance works are carried out by our appointed contractor Novus Property Solutions Limited.
Works are generally carried out to the external areas of houses, bungalows and low-rise properties. This includes:
- General groundwork and landscaping
- Cutting back and removal of overgrown shrubs and trees (where necessary)
- Relaying of uneven slabs and replacement of broken slabs to communal paved areas, pathways leading to the main front door of a property, and pathways leading from the rear/side door of a property to a rear/side gate
- Repair or replacement of timber fencing and gates, this includes boundary and communal fencing only (does not include the dividing fencing between gardens)
- Refurbishment of sheds, stores and meter cupboards, including the repair or replacement of doors, windows and roofs (where required)
- Refurbishment of porches including PVCU over cladding, repair or replacement of door and roof (where required)
- Installation of handrails (where necessary)
- Replacement of canopies over entrance doors
- External painting of doors and frames to garages, sheds, stores and meter cupboards
If your address is included on the Cyclical Maintenance Programme, we will:
- Contact you to let you know you are on the programme
- Conduct a survey to determine the extent of the works required
- Discuss whether you have any specific needs we need to take into consideration
- Confirm what works are to be carried out and advise you of the planned commencement date
- Carry out the work
- Ask you to complete a customer feedback form