heater
Heating upgrade works are carried out by our appointed contractor Dodd Group.

Our ongoing heating upgrade programme of works includes the:

  • upgrade of partial heating systems
  • replacement of obsolete boilers with new central heating systems
  • replacement of warm air units with new central heating systems
  • replacement of back boiler systems with new central heating systems

The priority of works under the programme will be for those properties that currently have:

  • solid fuel
  • partial heating systems
  • obsolete boilers (parts unavailable)
  • warm air units
  • back boilers
  • old inefficient storage heaters

The Heating Upgrade Programme is developed from information collected from the Stock Condition Surveys.

If your address is included on the Heating Upgrade Programme, we will:

  • Contact you to let you know you are on the programme
  • Survey your property
  • Discuss whether you have any specific needs we need to take into consideration
  • Arrange a date to undertake the work
  • Carry out the work
  • Ask you to complete a customer feedback form
If you have a general heating repair issue, please report it here.