Our Strategic Performance Reports look at the Key Performance Indicators we use to measure our performance against the services we provide you.

These reports are split across four sections: Customer & Corporate Services; Housing Services; Asset Management; and Building Safety & Compliance.

You can find a glossary at the back of each report which explains the key performance indicators.

If you have any feedback on this information or how we present it, please fill out this form.

2026/27

2025/26