October 7, 2026
We are excited to announce that our new customer portal, SCH Online, is now live.
You can use the portal to check your rent balance and view your personal details to make sure they’re up to date. More features will be added in the future. We’ll keep you updated on those when we have more information to share.
If you’re an SCH tenant, you can sign up for an SCH Online account here.
You’ll need your tenant reference number to sign up. This can be found on some of the letters that we send in the post, including annual rent statements.
If you run into any issues during the registration process, please call 0121 717 1515 and someone from our contact centre will be able to assist you.
