Mutual Exchange

Currently, we are only able to offer a reduce service for mutual exchanges.

The impact of Covid-19 has caused delays and we are currently dealing with a backlog of cases.

Many other housing providers and landlords are also experiencing the same issues. We are working though our cases as quickly as we can, please bear with us at this time.

Mutual Exchange

As a tenant of Solihull Council you may have the right to exchange your home as long as you have our written permission. We will not refuse permission unless we have a good reason.

You can advertise your property and find other tenants looking to swap on the self-help website Homeswapper which has replaced Swap and Move.

View the Homeswapper welcome pack here (pdf 139 kB).

Once you have found someone to swap with you, you will need to complete our digital Mutual Exchange application form

Fair Processing Notice

As an Solihull Community Housing (SCH) tenant, all information supplied by you and collected by HomeSwapper will be shared by HomeSwapper with SCH. For more information about this please read HomeSwapper’s privacy statement.

With this information, Solihull Community Housing may:

  • – Assist tenants with finding suitable properties they are eligible for;
  • – Carry out analyses of the data collected which may assist us to help tenants find a suitable property;
  • – Share it with organisations who have a specific role to play in the mutual exchange process and who may be external to the Council
  • – E-mail our tenants with suggested swaps, information about how to get the most out of advertising their property, reminders to log into their account etc.

Your information may also be shared with council services and partner organisations to ensure our records are kept accurate and to help us identify services or benefits you may be entitled to or interested in. We may also need to share your information for the prevention and detection of fraud and/or other crimes as the law requires.

For further information about how we use your information please read our privacy notice.