Scrutiny: An overview
Scrutiny is about our tenants and leaseholders putting our services to the test. Tenants and Leaseholders can volunteer to take part in Scrutiny to hold us to account and recommend improvements to our services.
We have a Scrutiny Panel which consists of a group of tenants and leaseholders who review and challenge how we are performing and delivering services.
The Scrutiny Panel ensures tenants and leaseholders have a say and influence services that relate to the management of their homes.
How does Scrutiny work?
The role of the Scrutiny Panel is to look in-depth at the services we deliver. The Scrutiny Panel is completely independent and they choose which service areas they want to examine.
The Scrutiny Panel will agree a topic to review, and once a topic is agreed, the Panel request information about service performance, targets and plans. They can also request exploratory interviews with staff and look at best practice. This evidence gathered is used to inform findings and recommendations, which the Scrutiny Panel report to the Board, so they are very influential.
How do I apply?
There are a maximum of 12 places available on the Panel. If you would be interested in joining Scrutiny, please complete the application form or give us a call on 0121 717 1515.
For more information read more about the job here. If all of the places are taken, you can join a reserve list until a space becomes available. The Scrutiny Panel operates under the Council’s equality policy and welcomes members from all backgrounds. Who are the Scrutiny Panel members? We are a small group of tenants and leaseholders who work as a team to improve services for all tenants and leaseholders. We look at the issues affecting tenants and leaseholders and make recommendations for improvement.
Meet the Chair
I’m Jan and I’m the chair of Scrutiny. I have been involved in Scrutiny several years. I enjoy the work we do and I find the work really rewarding. Scrutiny involves looking at how services work, and seeing if there are ways that things can be improved. We do this by working with our tenants and SCH staff as well as learning from other organisations and how they do things. It’s very rewarding to see our recommendations change services, making sure that we continue to be a great landlord.