April 19, 2021

Over the last 12 months we have experienced a huge increase in email enquiries.

More people are choosing email as their preferred method of contact. As a result, the number of emails we have received over the past 12 months has increased by 80%!

We want to make contacting us easier and quicker for you so we have made a few small changes.

We have:

  • Updated the information on our website so you don’t always need to call or email us to find out information
  • Refreshed the Contact Us page to point you to the relevant web pages where possible
  • Created simple forms for you to complete when the information you need cannot be found on the website. The form will collect the information we need to help you with your enquiry
  • Removed the info@solihullcommunityhousing.org.uk email address as a way of sending direct emails to us

By making these small changes, it means that we can provide you with excellent customer service, not only over the phone but digitally too!