Executive Management Team - Solihull Community Housing

Our Executive Management Team includes a Chief Executive and three Executive Directors who specialise in managing different parts of the organisation.

		Fiona Hughes Chief Executive Fiona Hughes is the Chief Executive of Solihull Community Housing (SCH). Fiona has extensive knowledge of social housing, acquired over more than 30 years of working in the public sector.Strong and positive communities are at the heart of Fiona’s beliefs and she has developed multi-agency teams to work across boundaries and improve neighbourhood outcomes.Under Fiona’s leadership SCH has established excellent working relationships with key local stakeholders, including: Solihull Police, West Midlands Fire Service, and St Basil’s.
		Mark Pinnell Executive Director of Assets and Development Mark has had a varied career within the area asset management where he has held both operational and senior management positions. Mark joined Solihull Metropolitan Borough Council (SMBC) in 2001 and TUPE’d to the Arms Length Management Organisation (ALMO) Solihull Community Housing when formed in 2004 and has been largely responsible for implementing and making service improvements across the Asset Management service.During this period Mark has continued with various CPD including a Post graduate qualification in Business Management and holds Fellowship membership of the Institute of Management. He is also a CHIC Board Member, a School Governor and a Board member of St Peters Housing Association. He is responsible for the company’s provision of stock investment, building safety, repairs and voids and is the corporate lead for Health and Safety.
		Surjit Balu Executive Director of Housing and Communities Surjit has over 25 years of experience in the social housing sector, having led teams across a range of housing management and support related services. Surjit is passionate about people and creating strong, resilient communities. Surjit joined SCH in February 2018 and is keen to enhance services for customers and the communities SCH operate in.
		Kevin Bennett Executive Director of Customer Service Transformation and Business Support Kevin Bennett has spent almost 17 years working at a senior level of customer operations in both the public and private sector. His experience including Telecoms, Utilities, Local Government and Customer Consultancy. In recent years, Kevin’s focus has been around the fundamental transformation of services to become ‘customer centric’ with an emphasis on improving effectiveness and efficiency, whilst at the same time enabling organisational culture to thrive. One of Kevin’s key missions at SCH is the smooth delivery of an innovative digital strategy to the business and communities we serve.