Community Trigger gives victims and communities the right to request a case review to examine how local agencies have responded to previous ASB complaints and consider whether further action should be taken.
If you are not happy with how we have dealt with your report of ASB, you or someone on your behalf can ask us to look at your case under the Community Trigger rules.
The criteria for the Community Trigger is:
• You reported three separate incidents relating to the same problem in the past six months to the council, police or your landlord; OR
• You reported one incident or crime motivated by hate (due to race, religion, disability, sexual orientation or transgender identity) in the last six months and no action has been taken; OR
• At least five people from different households have made reports about the same problem in the past six months to the council, police or your landlord and no action has been taken.