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Solihull Community Housing

Solihull Community Housing

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    • Online services
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    • Money advice
    • Homelessness
    • Find a home
    • Your home
    • Buy a home
    • Repairs and maintenance
    • Antisocial behaviour
    • Improving your home
    • Health and Safety
  • About us
    • Board
    • Our Vision
    • Executive Management Team
    • Our Responsibilities
    • Policies and Procedures
    • Information Governance
    • How we Spend our Money
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    • New Build
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    • News and Events
    • Contact Us
  • Leaseholders
    • Getting involved
    • Service charges
    • Payments
    • Support services
    • Environment
    • Repairs
    • Gas servicing - leaseholders
    • Insurance - home contents
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    • FAQs - Leaseholders
    • Antisocial behaviour
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  • Home
  • Tenants
    • Publications
      • Leaflets
      • Newsletter
      • Useful links
    • Getting involved
      • Engaging with us
      • Hot topics
      • Block Champions
      • Residents' groups
      • Street Champions
      • When we have to consult
      • Free training
    • Rent and payments
      • Pay the rent
      • Benefit changes
        • Calculator
        • Universal Credit
        • Bedroom under-occupancy
        • Benefit limits
        • Benefit changes FAQs
          • I am not under-occupying / I do not have spare bedrooms
          • I am of pension age, will benefit changes affect me?
          • I can’t afford to stay at home but don’t want to move my children away from their current school. What shall I do?
          • I can’t afford to stay in my current property but if I move to a private rented property my rent will be higher. What is the sense in that?
          • I have an attic room that I can’t use as a bedroom
          • I moved into my home 12 months ago and now I’m being told I’m under-occupying. Why did you offer me a property when I would be under-occupying?
          • I need an extra room because I have a carer who stays with me overnight
          • If I move, can you pay my moving costs?
      • Arrears
      • Council tax
      • Incentive scheme - prize draw
      • Support to Success
      • Direct Debit
    • Estates and environment
      • Animal nuisance
      • Graffiti
      • Abandoned vehicles
      • Parking
      • Cleaning
      • Dumped rubbish and fly-tipping
      • Report estate issues
      • Estate inspections
      • Household and garden waste
      • CCTV
      • Recycling
      • Garages
      • Squatters and subletting
    • Online services
    • Support services
      • Domestic abuse
      • Support for vulnerable people
      • Support to Success
    • Frequently Asked Questions (FAQs)
      • FAQs - Antisocial behaviour
      • FAQs - Estate Services
      • FAQs - Repairs and gas servicing
      • FAQs - Support for vulnerable people
      • FAQs - Rent and payments
    • Money advice
      • Benefits
      • Fuel
      • Credit Union
      • Financial Inclusion
      • Templates Forms & Downloads
      • Links
      • Mortgage repossession
      • Useful Telephone Numbers
      • Debt
        • Step 7 Making offers to non-priority creditors
        • Frequently Asked Questions
        • Step 1 - How your income is paid to you
        • Step 2 - Find out how much you owe
        • Step 3 - Can you increase your income?
        • Step 4 - What debts should you pay first?
        • Step 5 - Work out your budget
        • Step 6 - Work out what to pay to non-priority creditors
    • Homelessness
      • Applying as homeless
      • Other sources of homelessness help
      • Homelessness - Frequently Asked Questions
      • Solihull Home Options
      • Rough sleeping
      • Decisions and Reviews
    • Find a home
      • Apply for housing or a move
      • Mutual Exchange
      • Other housing options
    • Your home
      • Prepare for your new tenancy
      • Tenancies
      • Ending your tenancy
      • Insurance - home contents
      • Change of circumstances
      • Moving home and your benefits
      • TV Licence
      • Smart Meters
    • Buy a home
      • Right to Buy
      • Right to Acquire
      • Shared ownership
    • Repairs and maintenance
      • Report a repair
      • Decorating allowances
      • Asbestos
        • Asbestos: contact us
        • Download your asbestos report
        • Finding your property reference number
      • Gas servicing
        • Carbon monoxide
      • Making changes to your home
      • Help guides
    • Antisocial behaviour
      • Supporting witnesses
      • Reviewing your case
      • Respect Charter for Housing
      • What do I do if I have an antisocial neighbour?
      • How do I report ASB?
      • Noise
      • What we will do
      • Action we can take
    • Improving your home
      • Communal decorating
      • Electrical testing and improvements
      • Envelope scheme
      • Lift replacements
      • Re-roofing (flat and pitched)
      • Tarmac programme
      • Window replacements
      • Cyclical maintenance
    • Health and Safety
      • Asbestos
        • Asbestos: contact us
        • Download your asbestos report
        • Finding your property reference number
      • Fire safety
      • Fire risk assessment
  • About us
    • Board
      • Meet the Board
      • Meetings, Agendas and Minutes
      • Dates of Future Meetings
      • Members Only
        • Members Only
          • Board Membership
          • Full Board
          • Audit Committee
          • Housing Operations Committee
          • Development & Commercial Committee
          • Risk register
          • Board Away Days
    • Our Vision
    • Executive Management Team
    • Our Responsibilities
      • Equality and Diversity
        • FAQs - Equality and accessibility
      • Safeguarding
      • Corporate Social Responsibility
    • Policies and Procedures
    • Information Governance
      • Privacy
      • Data Protection
      • Freedom of information
    • How we Spend our Money
      • Our Accounts
      • Property Values
      • Expenditure over £250
    • Performance and Feedback
      • Performance
      • Scrutiny
    • New Build
      • Saxon Court
      • Ipswich House
      • Richmond Road
    • Other Services
      • SCH Wellbeing
        • Who We Are
        • Safe & Sound Plan
        • Safe & Sound Lite Plan
        • Fire Safety Package
        • Falls Safety Package
        • Handyperson Home Support Service
        • Home Hazard Checks
      • Halls for Hire
    • News and Events
      • Forthcoming Events
      • Latest News
    • Contact Us
  • Leaseholders
    • Getting involved
      • Engaging with us
      • Hot Topics
      • Block Champions
      • Residents' groups
      • Street Champions
      • When we have to consult
      • Free training
    • Service charges
    • Payments
      • Arrears
      • Direct Debit
      • Incentive scheme - prize draw
    • Support services
      • Moving
      • Support for vulnerable people
        • Your additional needs
      • Making changes to your home
    • Environment
      • Graffiti
      • Abandoned vehicles
      • Cleaning
      • Dumped rubbish and fly-tipping
      • Report estate issues
      • Estate inspections
      • Household and garden waste
      • Recycling
    • Repairs
    • Gas servicing - leaseholders
      • Carbon monoxide
    • Insurance - home contents
    • Insurance - buildings
    • Improvement works
      • FAQs - Envelope scheme
      • Envelope scheme
    • FAQs - Leaseholders
      • Can I get a refund for excess service charges that I have paid?
      • Can I have a copy of my last invoice/estimates/final accounts?
      • Can I make a repayment agreement on my account?
      • Can I pay my service charge by Direct Debit?
      • Can I sublet my leasehold property?
      • Can you explain why I have not received a consultation notice about the major works happening in my building?
      • Can you offer me any financial advice about paying my service charges?
      • How can I report that a the roof is leaking or a repair is required at my building?
      • How can leaseholders object to major works going ahead?
      • What does my buildings insurance cover?
      • What is the balance of my service charge account?
      • What will happen if I do not pay my service charges?
      • Why am I asked to pay service charges?
    • Antisocial behaviour
      • Respect Charter for Housing
      • What do I do if I have an antisocial neighbour?
      • How do I report ASB?
      • Noise
      • What we will do
      • Action we can take
      • Supporting witnesses
      • Reviewing your case
  • Work with us
    • Procurement
    • Private landlords
      • Solihome
      • Private Sector Leasing (PSL)
    • Insurance claims portal information
  • Jobs
    • Job vacancies
    • Disability symbol

Solihull Community Housing
  • About Us
  • Contact Us
  • FAQs
  • Work With Us
  • Accessibility
  • Disclaimer & Copyright Notice
Contacts
  • Solihull Community Housing
    Endeavour House
    Meriden Drive
    Solihull B37 6BX

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