Pay the rent
Pay online Other ways to pay: - by direct debit or standing order - telephone payments during office hours using debit or credit cards - 0121 717 1515 - via the automated telephone system 0300 456 05...
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Rent and payments
Your rent is due weekly each Monday. If you wish to pay monthly, your payments must be in advance. You must pay the correct rent regularly and on time, otherwise action will be taken against you which may result in you losing your home. If you are having difficulty making payments please get in touch. If you need any further information on money related subjects such as housing benefits visit our money advice site.
Benefit changes
The benefits system is changing. The Welfare Reform Act is a new legislation brought in by Central Government to make the benefits system simpler. This section will help you understand the changes an...
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Council tax
There are a number of ways you can pay council tax including by direct debit or standing order by phone using debit or credit cards. Please phone the automated system on 0300 456 0502 (24 hours a day...
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Incentive scheme - prize draw
Every three months we hold a prize draw for £200. We will enter you in the prize draws if you: pay your rent or leaseholder charges regularly and on time pay your rent or charges by direct debit*. *I...
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Support to Success
Have you noticed that your money does not go far due to higher living costs, loss of employment or changes to benefits? Do you want to start using the internet but don’t know where to start? Or perha...
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Direct Debit
Direct Debit is the cheapest way to pay your rent and service charges. A Direct Debit gives the council permission to take money from your bank account in agreed amounts at agreed times. It's simple ...
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